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Search and display FAQ

This article will show you how to insert a web control into a page to display a search feature and list the resulting FAQ results on your website.

  1. Press on your FAQ folder and select New Content. The Create New Content window will appear.
  2. Click Web Page and then select your standard web page template, click Close.
  3. A new page will be created, give the page a title (e.g. FAQ-search) and click Save.
  4. In the editable area of the page, right click to bring up the contextual menu. Select Insert Webcontrol and make any changes needed to the web control settings. Click Save, then Submit & Approve.

Search web control

Insert Webcontrol > FAQ > Search

For more customisation and details of the other settings within this web control, you can refer to our common web control settings list

Note: By default, the search results will display on the same page as the search web control. If you want to display search results on a separate page, you will need to create a new page, insert a listing web control and use the Results Page ID setting to direct the search to it.

Control settings

Results Page ID

Browse to specify the URL of the page that will display the results returned by the search web control.

Enable Keyword Search

Use the checkbox to allow users to search FAQ using keywords.

Enable Category Dropdown

Use this checkbox to display a dropdown list of FAQ categories.

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